Course Information
Course Instructor
Section 1
Aims
Section 2
Why Is Communication a Fundamental Part of Care?
Training
Section 3
Types of communication
Barriers to communication
How to Overcome Barriers to Communication in Health and Social Care
Active listening
Feedback Mechanisms
Person-Centred Communication
Practical and Interactive Elements
Body Language
Section 4
Working with People with Autism
Dementia and Cognitive Impairments
End- of -Life Care
Challenging Behaviour
Section 5
Mental Capacity Act Relevance
Documentation Standards
Section 6
Knowledge check
Has Quiz
Course Information
Course Instructor
Section 1
Aims
Section 2
Why Is Communication a Fundamental Part of Care?
Training
Section 3
Types of communication
Barriers to communication
How to Overcome Barriers to Communication in Health and Social Care
Active listening
Feedback Mechanisms
Person-Centred Communication
Practical and Interactive Elements
Body Language
Section 4
Working with People with Autism
Dementia and Cognitive Impairments
End- of -Life Care
Challenging Behaviour
Section 5
Mental Capacity Act Relevance
Documentation Standards
Section 6
Knowledge check
Has Quiz