Course Information
Section 1
Introduction
Classification
Mental Health Conditions
Section 2
Anxiety Disorders
Types of Anxiety Disorders
General Signs of Anxiety Disorders
Impact on Daily Life
How to Respond Supportively (Within Role)
Section 3
Post-Traumatic Stress Disorder
Common Signs
Triggers
How Trauma Affects the Brain
PTSD vs Normal Stress Reactions
How PTSD May Present in Care Settings
How to Respond Supportively (Within Role)
Section 4
Substance Abuse
Commonly Misused Substances
General Signs and Symptoms of Substance Misuse
Impact of Substance Misuse
How to Respond Supportively (Within Role)
Section 5
Mood Disorders
Major Depressive Disorder (MDD)
Bipolar Disorder
How Mood Disorders Affect Daily Life
How to Respond Supportively (Within Role)
Section 6
Personality Disorders
Understanding Personality Traits
Common Traits Associated With Personality Difficulties
How Personality Difficulties Affect Daily Life
How to Respond Supportively (Within Role)
Section 7
Obsessive Compulsive Disorder
Obsessions
Compulsions
Examples of OCD‑Related Behaviours
Why OCD Behaviours Happen
Impact on Daily Life
Why People May Not Seek Support
How to Respond Supportively (Within Role)
Section 8
Bipolar
Manic Episodes (Mania / Hypomania)
Depressive Episodes
Impact on Daily Life
Diagnosis and Treatment
How to Respond Supportively (Within Role)
Section 9
Depression
Common Symptoms and Behaviours
Possible Causes and Triggers
Impact on Daily Life
Diagnosis and Support
How to Respond Supportively (Within Role)
Section 10
Post‑Natal Depression (PND)
Why Post‑Natal Depression Happens
Common Symptoms and Behaviours
Impact on Parents and Families
How to Respond Supportively (Within Role)
Section 11
Dementia & Mental Health
How Dementia Affects Mental Health
Common Mental‑Health Symptoms in Dementia
How to Support Mental Health in Dementia (Within Role)
Section 12
Neurodiversity & Mental Health
Common Neurodivergent Conditions
Mental Health Issues For Those Who Are Neurodiverse
How to Support Neurodivergent Individuals (Within Role)
Avoiding Common Mistakes
Section 13
Trauma‑Informed Care
Signs Someone May Be Affected by Trauma
What Is Trauma‑Informed Care?
The 5 Principles of Trauma‑Informed Care
Practical Trauma‑Informed Approaches
Avoiding Re‑Traumatisation
How Trauma‑Informed Care Helps
Section 14
Self Harm
Why People May Self‑Harm
General Signs Someone May Be Self‑Harming
How to Respond Supportively (Within Role)
Impact on Daily Life
How to Create a Supportive Environment
Section 15
What Is a Mental‑Health Crisis?
Signs Someone May Be in Crisis
Immediate Priorities in a Crisis
Using Supportive Communication in a Crisis
When to Escalate Concerns
Documentation
Section 16
Communication Skills for Mental Health Support
Active Listening
Non‑Judgemental Language
Understanding Non‑Verbal Communication
Asking Open and Supportive Questions
De‑Escalation Basics
Boundaries and Professionalism
Building Trust
When to Escalate Concerns
Section 17
Why Staff Wellbeing Matters
What Is Stress?
What Is Burnout?
Signs of Burnout
Common Causes of Burnout in Care Settings
Practical Strategies to Support Wellbeing
When to Seek Support