Testimonials

Why choose Magpie Training? Established in 2011, Magpie Training aims to provide the very best in professional training and consultancy services throughout the care industry. We are accredited by institutions such as NCFE, and Edexcel, we pride ourselves on the high standard and effectiveness of the training and support we provide our clients.  But don’t take our word for it – we pride ourselves on the positive feedback we receive…

Care Outcomes

Registered Manager

Since 2013 Magpie Training have delivered a range of bespoke, tailored training courses to not only meet the demands of the business, but more importantly to meet the requirements of our range of complex clients, thus providing our team with the knowledge and skills to carry out their roles safely and effectively.

The trainers are professional, knowledgeable and expertise in their field. Their flexibility is outstanding, they attend the offices of Care Outcomes, equipped with all of the necessary apparatus, supporting paperwork and delegate literature.

Magpie’s commitment to their clients is proven their reliability and dedication – providing, twelve months in advance, a tailored and bespoke training matrix to allow Care Outcomes to achieve their business principles and industry requirements. Often, allowing flexibility for further training opportunities – even on a 1:1 basis, with continued support and development.

Tom, Jamie and the Team at Magpie treat Care Outcomes like they are their only client, nothing is too much trouble. They offer support and advice – without prejudice, often in their own time.


Mears Care

Registered Manager

Mears Care Wallsend and Magpie Training have been working in partnership for several months and have successfully completed two initiatives with Job Centre Plus.

The two programmes which Magpie Training have delivered have been excellent. The course content has been relevant, up to date and thorough. The trainers have been reliable, flexible and conscientious.

They have also worked with us to develop the training to suit our training/induction needs and it has certainly met the needs of our business.

Due to the success of the programmes, I have recommended Magpie Training to my colleagues in other areas and we have already arranged further training to commence in May.


Philip Parkinson

Home Care

Magpie Training continues to excel in performance, meeting all of our training requirements and deadlines.

We have used Magpie Training since it was founded and are proud to be one of its clients. The Director’s skill and knowledge of the training process and more importantly there understanding of our needs Makes Magpie Training stand out from the rest.


Rosewood Care

Sharon Chishlom – Registered Manager

For the past year Magpie Training have delivered a range of courses at the care home. Magpie Training have worked with us to ensure all the courses are tailored to our needs and as practical as possible. Their approach has certainly helped staff appreciate learning and staff feel at ease and confident in what they learn. The trainers have a very flexible approach and provide additional support to care staff through one to one meetings, phone calls, email and even texts to allow learners much more access to support than we are accustomed to from other training providers. The trainers will come to us when it’s convenient for us, not them, even to the point of coming in to train permanent night shift staff at 3 am!  Magpie Training are excellent at keeping us in the loop with progress and have taken on additional responsibilities of tracking learner progress. Learning materials provided for the courses are great and allow our staff to fully engage in learning and have helped encourage all staff to take more responsibility for their own CPD. I recommend Magpie Training as a provider for your organisation, they will deliver what they say, and you’ll find them so easy to work with and to accommodate your needs.


Leazes Hall – Consett

Registered Manager

Magpie Training provided a high standard of training, staff found the trainers to be knowledgeable and interactive as well as making them feel at ease during their training sessions.

All points were covered over a variety of training courses and I will definitely be using Magpie Training again.


Job Centre Plus

We have worked with Magpie Training since November 2012 collaborating with the employability programme for health and social care.  Magpie Training have achieved great results with all members of the last cohort achieving a job. The trainers are highly competent and flexible, and learners leave the course with a great sense of achievement.  Staff at Magpie Training are obliging and willing to work hard to achieve a very high level of success and satisfaction.  I would recommend Magpie Training Ltd as a provider that can make a real difference.

  • “It was open conversation and not just from a book” (Care worker, private nursing home, Middlesbrough, April 2012)
  • “The trainer put the session over very clearly and concisely. I learned a lot” (Senior care worker, private nursing home, Durham, April 2012)
  • “Brilliant training and trainer. Presentation used is clever and simple, though thorough! Thank you, ” (Residential worker, private care home for adults with learning disabilities, Stanley, April 2013)

Shotley Park Care Home

Registered Manager

Magpie Training was recommended to Shotley Park to provide a new system of Person Centred Care Plans. The Home was given support throughout the process, with documents personalised to suit specific needs, and staff were given training through a very flexible programme. Help was available at all stages throughout the introduction of the new system by Magpie Training.